fretwise Privacy Policy and Data Protection

Privacy Policy

Privacy Policy

Your privacy matters. This policy explains what data FretWise collects and how it's used.

Last updated: July 13, 2026

Information We Collect

  • Account information: When you create an account, we collect your email address and a display name.
  • Practice data: We store your practice session results, including scores, streaks, practice mode, and duration, so you can track your progress over time.
  • Songs: Song titles and notes you add to your library are stored to personalize your practice.
  • Audio input: FretWise uses your device microphone to detect guitar pitches in real time. Audio is processed locally in your browser and is never recorded, stored, or transmitted to our servers.
  • Usage data: We may collect anonymous analytics about how you use the app to improve features and fix issues.

How We Use Your Information

  • To provide the core trainer, tuner, and quiz features.
  • To save and display your practice history and progress.
  • To send important account-related notifications (such as password resets).
  • To improve the app through aggregated, anonymized analytics.

Microphone Access

  • FretWise requests microphone access solely to detect the pitch of your guitar in real time for the trainer, tuner, and quiz modes.
  • Audio analysis happens entirely on your device using the Web Audio API. No audio is sent to or stored on our servers.
  • You can revoke microphone access at any time through your browser or device settings.

Data Sharing

  • We do not sell, rent, or trade your personal information.
  • We do not share your data with third parties except as required by law or to protect our rights.

Data Retention & Deletion

  • Your practice data and song library are retained as long as your account is active.
  • You can request deletion of your account and all associated data at any time through the app or by contacting us. Upon deletion, your data is permanently removed.

Security

  • We use industry-standard measures to protect your data, including encrypted connections and secure authentication.
  • No method of transmission or storage is completely secure, but we do our best to protect your information.

Children's Privacy

  • FretWise is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

Your Rights

  • You may access, correct, or delete your personal data through your account settings or by contacting us.
  • You may opt out of analytics tracking through your device or browser settings.

Changes to This Policy

  • We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy in the app. Continued use after changes constitutes acceptance.

Contact Us

  • If you have questions about this Privacy Policy or your data, please contact us through the Base44 support channels.

©Copyright. All rights reserved.

Information icon

We need your consent to load the translations

We use a third-party service to translate the website content that may collect data about your activity. Please review the details in the privacy policy and accept the service to view the translations.